Returns

RETURNS

You have the right to cancel your purchase within a period of 14 days after the day of delivery. Your returned item has to be undamaged and unused. It must also be in the original packaging you received it.

To complete your return, we require a return form and your contact details. Without this return form you may be not eligible for a refund.

HOW TO RETURN?

  • Send an email to hello@amazing-gaze.com and let us know you want to return your purchase.
  • We will send you a return form by e-mail.
  • Fill out the form.
  • Pack the glasses in the original packaging into a box. You can also re-use the Amazing Gaze box.
  • Please ship the box to the following address: Optiek Steegmans, Beukenlei 4, 2960 Brecht (Belgium).

Please note that shipping costs are non-refundable. 

Refunds for returned products will be made as soon as possible, 30 business days at the latest, after Amazing Gaze receives the returned item.

Additional duties, taxes or any other charges that may incur will not be refunded by Amazing Gaze.